High School Tech Desk

Co-founded and directed first student-led tech support desk managing Chromebook repairs and device inventory

Monroe-Woodbury High School Tech Desk

Co-founded and served as Chief Operating Officer for the first student-led tech support desk at Monroe-Woodbury High School, significantly enhancing device management and repair services.

Leadership & Operations

  • Startup Leadership: Co-founded and directed the first student-led tech support desk from concept to full operation
  • Device Management: Managed device inventory using Excel and provided loaner devices to students as needed
  • Team Building: Recruited, interviewed, and trained new team members to scale support services in response to growing demand
  • Sustainability: Established a sustainable volunteer staff structure for long-term program success

Impact

Enhanced device management and repair services for student Chromebooks, improving technology accessibility and support for the entire student body.

Skills Developed

  • Leadership & Team Management
  • Technical Support
  • Inventory Management
  • Process Development
  • Training & Mentoring
  • Excel Data Management